1. Name
of Company/Division
2. Address
3. Phone
Number
4. Contact
Name
5. E-mail
Address
6.
Your current requirement:
Mill system
Sales system
Both
7. Describe
present method used by company to track finished product.
8. What
problems/issues are of concern to you with the present system?
Which
of the following scenarios best describe your situation?
9.
Central vs Multiple Sales Offices
Central Sales Office / One central sales office places orders
with one or more mills.
Multiple Sales Offices / Several sales offices place orders
with one or more mills.
An external agent acts as the sales office for one or more
mills
Other - describe below
10.
Do the Mills and Sales offices transfer order, sales and shipping
information between themselves electronically? If so, how
is this done?
Wan (Wide Area Network)
Dial-up modems
Other
No electronic data transfer
11.
Customer Invoicing
The Mill officially generates the customer invoices and informs
the Sales Office.
The Sales Office generates the customer invoices.
Other
12.
Does the tracking requirement extend through commercial invoicing,
or just to advisement of an external system?
13. Is
shipping financial accrual information required?
Yes
No
14. Production
Order Driven - The specific target grade produced is based
on the current set of customer orders.
Production Driven - The top target grade is always produced
and it is up to the Sales Office to find customers for the
product.
Other
15. Who
assigns production to orders? (i.e. Who determines which lot
will be assigned to fill a specific order?)
Mill
Sales Office
Other
16. Describe
the extent of quality tracking required for shipments.
17. What
level of Lot Tracking is required by both the mill and sales
offices? Lot tracking is defined here as the ability to determine
the current status of a product lot after it has been produced
(e.g. Loaded, In-Transit, Sold), and the ability to determine
which lots were sold to which final customers.
18. What
shipping methods are commonly used?
19. Who
negotiates transportation routes? (i.e. Who negotiates with
the various service providers, carriers, and shipping companies
to establish the freight rates and shipping expenses.)
Mill
Sales Office
Not sure
Other
20. When
shipping product, who determines which vehicles will be used?
Mill
Sales Office
Depends on vehicle type
Not sure
Other
21. Shipping
Documents
(Shipping Documents refer to the Bill of Lading, Quality Certificates,
Packing List, Mates Receipt, etc.)
The Mill prints and distributes the shipping documents.
The Sales Office prints and distributes the shipping documents.
Other
22. Describe
Shipping documentation required.
23. Who
manages financial charges pertaining to pulp shipments? (i.e.
Who pays the freight charges and shipping expenses such as
truck freight, stevedoring charges, warehouse storage fees,
brokerage fees, etc.)
Mill
Sales Office
Not Sure
Other
24. Who
manages customer invoice tracking, outstanding receivables
and accounts?
Mill
Sales Office
Not Sure
Other
