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So you're the new man in China.
And you want to know what BLACKBIRD PTMS can do for you.
Glad you asked …
It's a tough world out there.
Selling pulp anywhere in the world is a challenge in today’s market. Selling to a country where huge purchases are made by a small group of no-guff buyers is tougher than anyone back at the office can imagine. It means that you need to take every opportunity to prove that for the same price as everyone else, you can give them more, in fact everything they need and want.
That used to mean:
- On-spec product with no mistakes,
- Timely and predictable shipping, and
- Accurate and timely shipment documentation.
And PTMS 5 did that well. But now they want more – much more. Fortunately for you, the new BLACKBIRD PTMS delivers even more!
Here’s what they’re now telling you they want:
- Product that exactly meets their own unique, complex specifications.
- Specifications covering both process and finishing characteristics – from the right furnish to the right stencil, even the right ink color.
- The ability to create trial and one-off specs easily, with your guarantee that the shipment matches them – and you know you’ll have to do this without extra manpower in the finishing and loading areas.
- Letters of Credit to guarantee contract fulfillment.
- A full quality breakdown for each shipment, even for each bale – maybe just to see if you can keep your cool and deliver the quality of service that you claim.
- Certificates of Analysis customized to their specific needs, and to the hundreds of different specifications they might sometimes order.
- Immediate document transmittal, even before the ship leaves your dock.
- Accurate documentation, no mistakes.
And they’re saying that if you do make a mistake, don’t bother coming back for another order.
Not only that, but for you to feel good about your role, you need to know there’s a sales support system in place that makes sure the whole process runs smoothly to deliver everything you’ve promised. You need to be able to trust that orders and production specs are properly approved, that all shipments meet their specs, and that invoices showing grades and accurate weights and moistures are issued promptly. You also need to be certain that the customer’s available credit is accurately reported, that grade changes made at the mill level won’t alter your historical records, that the target shipping dates you give the customer are accurate, and that the shipment faithfully matches the samples you sent.
So it could be a tough life… but it doesn’t have to be!
With BLACKBIRD PTMS, all of these requirements, and more, are managed easily and routinely in your quality, inventory, loading and shipping functions.
BLACKBIRD PTMS isn’t just a quality system. It isn’t just a production tracking system. It isn’t just a warehousing system. It isn’t just order fulfillment. Rather, it is all of these things, fully integrated with your process management system and your corporate financials or ERP/EAM system. This is the only way to consistently guarantee that your company follows through on its promises, and that’s because BLACKBIRD PTMS was designed for just that purpose by market pulp professionals with decades of pulp and paper experience.
Your competition is using information systems to stack the odds in Customer Service. Why not go one better with the ‘best-of-breed’ system BLACKBIRD PTMS?
To see more, and to understand how BLACKBIRD PTMS can guarantee you’re On Track, On Time, On Budget in China, or Europe, or anywhere else, contact us today.